Gamdom Privacy Policy – Your Data
Completely Safe With Us

1. Introduction

Welcome to Gamdom's Privacy Policy. This policy explains how we collect your personal data, what we use it for, and how we keep it secure. By using any Gamdom service, you are agreeing to this Privacy Policy.

We believe user privacy is a fundamental right. That is why our Privacy Policy is written in plain, clear language — no complex legal jargon — so any user can easily understand it. Gamdom's Privacy Policy complies with international GDPR standards.

2. Data collection

Gamdom only collects data that is necessary for providing services, ensuring security, and meeting legal obligations. We do not collect any information beyond what is required.

Beyond the information listed above, we do not collect any additional data without your consent. Optional information (such as a phone number) is only collected if you choose to provide it.

3. Data usage

Gamdom uses the data it collects for specific, limited purposes only. We never use your information for unnecessary or unauthorized purposes.

• Account Management: For all login, security, and account-related activities.
• Payment Processing: To process deposits and withdrawals correctly.
• KYC Verification: For legal compliance and age verification purposes.
• Customer Support: To address your complaints and questions.
• Fraud Prevention: To detect and prevent suspicious activity.
• Service Improvement: To enhance your experience on the platform.
• Marketing Communications: To send promotional messages only with your consent.
• Legal Compliance: To meet regulatory requirements.

4. Data retention & security

Gamdom protects your data to the highest industry standards. All our servers are hosted in secure data centers and undergo regular security audits.

• 256-bit SSL encryption: All data transmissions are encrypted.
• AES-256 Encryption: Stored data is kept secure.
• PCI DSS Standards: Maximum protection for your payment information.
• Two-Factor Authentication (2FA): An extra layer of security for account access.
• Regular Security Audits: Audited by Third Parties.
• Data Retention Policy: Data that is no longer needed is deleted after a defined retention period.

Certain data must be retained for a specified period under legal obligations. Transaction records are typically kept for up to 5 years after account closure.

5. Data sharing

Gamdom never sells your personal data to third parties. However, information may be shared in the following limited circumstances:

• Payment Processors: Only the information necessary to complete deposits and withdrawals.
• KYC Service Provider: To a licensed agency for identity verification.
• Regulatory Authority: To fulfill legal requests and licensing requirements.
• Law Enforcement: Under court order or government directive.
• Technology Partners: For service delivery purposes only, under strict confidentiality agreements.

In each of the above cases, only the minimum necessary data is shared. All third parties are bound by a confidentiality agreement with Gamdom.

6. Cookies policy

Gamdom uses cookies on its website and app. Cookies are small data files stored in your browser that help improve your experience.

You can manage or disable cookies through your browser settings. Please note that disabling certain essential cookies may affect platform functionality.

7. KYC & verification

Under international Anti-Money Laundering (AML) laws and licensing requirements, Gamdom is obligated to verify the identity of all users. This KYC (Know Your Customer) process protects both you and the platform.

For KYC verification, you will generally need to submit the following documents:

• Government-issued photo ID (National ID card, passport, or driving licence)
• Proof of Address (utility bill or bank statement – within the last 3 months)
• Proof of Payment Method Ownership
• Proof of Source of Funds for Large Transactions

KYC documents are used solely for verification purposes. They are never shared with third parties and are stored in secure, encrypted storage.

8. Your rights

Under GDPR and international privacy laws, you have the following rights regarding your personal data. Gamdom fully respects and upholds these rights.

To exercise any of these rights, please contact our support team. Requests are typically processed within 30 business days.

9. Children's privacy

Gamdom strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal data from minors.

Age verification at registration is mandatory. If a minor is found to have created an account, it will be closed immediately and all collected data will be deleted.

10. Third-party connections

The Gamdom platform uses certain third-party services, including payment gateways, game providers, and analytics tools. Each of these third parties maintains its own privacy policy.

• Payment processors operate under their own security standards.
• Game providers can only access gameplay data – not your personal information.
• Analytics tools collect anonymous statistics.
• Gamdom is not responsible for the privacy practices of third-party websites.

We only work with trusted and regulated third-party partners, and every agreement includes data privacy protection clauses.

11. Policy changes

Gamdom may update this Privacy Policy from time to time. For significant changes, we will notify users by email at least 30 days in advance.

• The date of the latest update will always be shown at the top of the page.
• Continued use of the platform after an update will be considered acceptance of the revised policy.
• If you disagree with any policy changes, you may request to close your account.