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Responsible Gaming

Responsible Gaming at Gamdom –
Keep It Fun, Keep It in Control

Gaming should stay fun, not become a burden. Gamdom gives you everything you need to play in a healthy, mindful way.

Fully Safe Environment Set Your Own Limits 24/7 Support Self-Exclusion Feature

Caution: Gaming is strictly for those aged 18 and above. If gaming feels like a problem, get help today.

18+
For Adults Only
24/7
Support Team Active
5+
Protection Tools Available
100%
Free Support

What is responsible gaming and why does it matter?

At Gamdom, we believe online gaming is a great form of entertainment — but when it gets out of control, it can become a problem. Responsible gaming means enjoying yourself while knowing when to stop, how much time and money to spend, and never treating gaming as a source of income.

Online gaming is growing in popularity across Bangladesh. But many people may not realize that excessive gaming can take a toll on your mental health and finances. That's why Gamdom is by your side from the start — to help you stay healthy and happy.

Our platform includes several tools to help you monitor your gaming habits and set limits when needed. They are completely free to use and can be activated at any time from your Account Settings.

Gamdom's responsible gaming policy is built in line with international standards from GamCare and RG Check.

Gamdom's Protection Tools

Gamdom offers several effective tools to help keep you safe. Each tool is fully in your hands to control.

Deposit Limit

Set your own daily, weekly, or monthly deposit limit. Once applied, it takes effect immediately.

Time Limit

Set a daily time limit for how long you play. Once your time is up, the platform will automatically remind you to take a break.

Cooling-Off Period

Temporarily pause your account for anywhere from 24 hours to 30 days. During this period, no gaming or deposits will be allowed.

Self-Exclusion

Permanently close your account for a period of 6 months to 5 years. This is the strictest protection measure available.

Gaming History & Reports

View a detailed report of your monthly gaming spend and time. Analyze your own habits.

Reality Check

On-screen reminders will appear at set intervals — showing a summary of how long you've been playing and how much you've won or lost.

These tools are available under the "Responsible Gaming" section in Account Settings. A 72-hour cooling period applies whenever any limit is increased.

Recognize the Warning Signs

Problem gambling doesn't always start suddenly. A habit can gradually spiral out of control. Watch out for the following warning signs.

  • Returning to the game repeatedly to chase losses and placing increasingly larger bets.
  • Spending more time gaming at the expense of eating, sleeping, or time with family.
  • Lying about gaming or hiding it from family members.
  • Taking on debt, dipping into savings, or being unable to pay bills because of gaming.
  • Feeling anxious, irritable, or restless when you can't play.
  • Repeatedly trying to stop on your own but failing each time.
  • Viewing gaming as a solution to financial problems.
  • Gaming causing damage to your job, studies, or relationships.

If you recognize 2 or more of the signs above in yourself, contact Gamdom support right away or activate the self-exclusion tool.

How do I set up self-exclusion?

If you feel like you need some distance from gaming, use Gamdom's self-exclusion feature. The process is simple.

1

Log In to Your Account

Log in to your Gamdom account and click the profile icon in the top right corner.

2

Open Settings

Go to "Account Settings" and look for the "Responsible Gaming" tab.

3

Select Self-Exclusion

Click on the "Self-Exclusion" option and choose how long you want your account suspended.

4

Confirm

Confirm your decision. It takes effect immediately and cannot be reversed before the set period ends.

5

Contact Support

If you can't do it on your own, reach out to our 24/7 support team. They're ready to help you.

You should not attempt to create a new account while self-exclusion is active. Doing so violates responsible gambling policy and undermines your own protection.

Limit Setting Options

The following types of limits can be set on Gamdom. Customize each one to suit your needs.

Limit Type Duration Time to Take Effect Adjustable?
Deposit Limit Daily / Weekly / Monthly Immediate Can be lowered (72 hours to increase)
Session Time Limit Per Session Immediate Yes (24 hours to increase)
Loss Limit Daily / Weekly / Monthly Immediate Can be lowered (72 hours to increase)
Cooling-Off 1 – 30 days Immediate No
Self-Exclusion 6 Months – 5 Years Immediate No
Reality Check 15 minutes – 2 hours Immediate Yes

Tips for Healthy Gaming Habits

Responsible gaming doesn't have to be complicated. A few simple habits are all it takes to keep gaming enjoyable.

  • Set a Budget: Set a fixed monthly budget for gaming and never exceed it. Don't chase losses.
  • Set Time Limits: Decide in advance how long you'll play each day. Take a break once your set time is up.
  • Don't treat gaming as income: Gaming is for entertainment, not income. Keeping that mindset is what matters most.
  • Stay Calm: Avoid playing when you're angry, upset, or under stress. Don't let emotions drive your decisions.
  • Spend Time with Family & Friends: Keep your social life active alongside gaming.
  • Take Regular Breaks: Take at least a 10-minute break every hour. Give both your body and mind a rest.
  • Take wins in stride: Winning doesn't always mean it's time to bet more. A smart player knows when to stop.

Remember: winning and losing are both part of gaming. Never chase your losses by placing bigger bets to try to win back what you've lost.

FAQ

Answers to frequently asked questions about responsible gaming

No. Your account balance remains completely safe while self-exclusion is active. Once the exclusion period ends, you can withdraw as normal — or you can arrange an early withdrawal through support.

A cooling-off period is a temporary break lasting 1 to 30 days, after which your account reactivates automatically. Self-exclusion is a longer-term decision — from 6 months up to 5 years — during which your account cannot be reactivated.

Start by having an open, non-judgmental conversation with them. Try to understand the situation with empathy. Contact Gamdom support — we're here to help family members too. Account restrictions can be applied at the request of a third party.

Yes. Reducing a limit takes effect immediately. However, increasing a limit is subject to a 72-hour cooling period. This protects you from decisions made in the heat of the moment.

Beyond Gamdom support, international organizations like GamCare and Gamblers Anonymous are available to help. In Bangladesh, consulting a mental health professional is strongly encouraged. Talk to your family and friends — reaching out for help takes courage, and you don't have to face this alone.

No. Gamdom strictly enforces an 18+ policy. Age is verified at registration and identity is confirmed through the KYC process. If you suspect an underage person is using an account, contact support immediately.

Quick Support

Our team is always ready to assist with any gaming-related concerns.

Contact Live Chat Create an Account

[email protected]

Check Yourself

Answer the following questions honestly. If most of your answers are "Yes", it's time to seek help.

  • Finding it hard to get through a day without gaming?
  • Spending beyond your budget?
  • Hiding your gambling from family?
  • Do you get overly angry or frustrated when you lose?
  • Does gaming keep you up at night?

If you answered "Yes" to 3 or more, reach out to us today.

Age Verification

18+

For Adults Only

Keep minors away from gaming. Use password locks on your computer or device.

Helpful Links

Why Responsible Gaming on Gamdom Is Safe

Our key commitments and protection features at a glance

Fully Safe Environment

Gamdom operates on an internationally licensed platform. Your personal data and funds are protected with the highest level of encryption.

You're in Control

Set your own deposit, time, and loss limits. Your gaming experience runs on your terms.

24/7 Support Team

Our trained support team is available at all times for any issue. Support is available in Bengali.

Minor Protection

A strict age verification process ensures that only adults can access the platform.

Transparent History & Reports

Detailed reports of all your gaming activity are available at any time. Nothing is hidden.

Mental Health Awareness

Gamdom cares about more than just gaming — your overall well-being matters to us. Professional guidance and support resources are available whenever you need them.

Play Responsibly, Enjoy With Peace of Mind

Your safety on Gamdom is our responsibility. Create an account today and use our protection tools to enjoy a healthy gaming experience.

Register Now Log In
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